Product Experience Centres

Study Types

Consumer Product and Sensory Testing — Central location tests (CLTs), monadic and sequential monadic designs, side-by-side comparisons, fragrance and personal care protocols, taste tests.
In-Home Use Tests (iHUT) — Outbound shipping and returns handling for longitudinal studies.
Concept and Prototype Validation — Test ideas, packaging, instructions, and communications in controlled, realistic environments.

Focus Groups and In-depth Interviews — Modern rooms for groups and one-on-one, with private client viewing and lounges.
Healthcare and HCP Studies — Device trials, patient and provider interviews, simulated consults, specialised room setups on request.
Digital and Hybrid — Secure live streaming and remote capture to include stakeholders anywhere.

Tap into Our Engaged People

Great research starts with the right participants. Using our proprietary panels, client-supplied lists, or custom recruiting, we connect you with consumers, B2B professionals, and healthcare experts who are real, engaged, and ready to share. Our team combines decades of recruitment experience with modern tools and quality controls to make sure every study includes the voices that matter most to your decisions.

Inside Our Centres

Each modern facility offers flexible spaces - from test kitchens and focus group suites to product booths and household care rooms, and are conveniently near airports, hotels, and local favorites.

Focus Groups

Spacious focus group rooms in all facilities
Comfortable seating of 12 – 15
Tiered seating with mirror in WI and viewing via CCTV in NY and PA

Kitchens

Two fully-equipped commercial kitchens and one residential kitchen
All with spacious set-up and prep areas

Multi-purpose Rooms

Large multi-purpose rooms
Seating up to 40 (NY, PA) and up to 50 (WI)

Product Testing Booths

23 product testing booths (NY)
Completely washable surfaces, outlets and sconce lighting
Touch-enabled computers with camera, mic and speakers
Large pass-throughs to product prep area

Sink Booths

12 sink booths (NY)
Completely washable surfaces, outlets and sconce lighting
Touch-enabled computers with camera, mic and speakers
Large pass-throughs to product prep area

Household Care Rooms

7 spacious product testing rooms (WI)
Completely washable surfaces
Sink, mirror, counter, toilet, outlet, washer and dryer

Client Lounge

Spacious and contemporary client lounges in all facilities
HD Video streaming
Audio/Video available in any format

Respondent Reception

Modern, comfortable respondent reception areas
Highly-tenured facility managers and staff with a vast array of experience in all methodologies

Other Amenities

Covered parking area for outdoor studies (NY)
Internal garage with large door for vehicle clinics (WI)

Locations

New York, NY
Harrison,
Westchester County

VISIT NY

Philadelphia, PA
Chalfont,
Bucks County

VISIT PA

Milwaukee, WI
Oak Creek
Milwaukee County

VISIT WI

Wherever You Need to Be

In addition to our dedicated locations, studies can be extended into any market through national recruiting, in-home testing, and a validated partner network that spans the U.S. and beyond. Whether local, regional, or international, our team makes it easy to reach the right people, in the right place, for every project.

Why Researchers Choose Us

Experienced field teams for recruiting, scheduling, and on-site coordination
Sinks, food and beverage, and personal care booths for controlled evaluations
Commercial and residential test kitchens with ample cold storage
Multi-purpose rooms reconfigurable for CLTs, sensory panels, and training
Client lounges with viewing and back-room workspaces
Secure streaming for remote observers

Ready to plan a study?

Let’s discuss your objectives, timelines, and audience. We will recommend the right design, reserve the best configuration, and manage recruiting and field logistics.

Learn More